frequently asked questions

What does the pricing include?

Our pricing includes: specified formulation, packaging (as photo on website page) , unlabeled

Can I supply my own packaging for you to fill?

Yes, you can supply your own packaging for orders with 500+ units (per product) and we will fill it for you.

Can I get your products in gallons without packaging?

Absolutely, please email our team for more details 

What is your refund policy?

Once an order has been placed it cannot be changed. Please double check that you have ordered the correct products etc. BEFORE proceeding through the checkout.

We do not offer refunds due to change of mind. In some extenuating circumstances we may be able to support you, however a 10{e12c0cf0eebb0f072b6683a0a48eb16594d80091c3d09684172fc9929c7c2cd7} fee will be incurred (covering transaction fees and administration costs). 

If products are faulty or damaged, we will replace your items as soon as we can. Please contact us as soon as possible (ideally within 48 hours of receiving the item) with a photographs of the fault.

I didn’t receive an email that the product has been shipped!

Please check your spam folder, if you still can’t find it, send us an email and our team will be happy to help

Can I buy your products without labels?

Yes, that can be done. Please email us for more details

Are you FDA approved?

All of our products are made in an FDA approved facility.

Is the source of ingredients, vegan?

Some are and some are not, please review full ingredients lists on each product page of the website.

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